We've had Vern's out to our shop twice now and both times they came out right away, were very friendly & professional. They were able to take care of our issues and get us back in business. We really appreciated it!
Vern's Plumbing is extremely customer-oriented. They are very professional and responsive when you contact them. We've used them to install a new well pump, bladder tank, and various other work. They've always delivered in a professional and timely manner.
Nathan did a fantastic job of reconstructing everything in my bathtub of 45 years. I am very pleased with the results. Nathan was very nice and professional. Would definitely recommend this company and I intend to use them again in the future for repairs on my water heater.
They arrived on time, told me what he was going to do explained everything before he even did the work. I knew the cost first. The work took very little time cleaned up was great and everything works fine.
Tech was great knew what he had to do if I need you again send him only him his work was beyond perfect also he made me understand how hard he worked he néeds néeds a raise both bút quality you need more like hím
Liam & Tyler did a nice job replacing a 30-year single piece low-profile toilet with a new American Standard Champion elongated comfort height toilet. It looks good & will save a lot of water & frustration with previous shut-off valves that did not work properly for very long.
Did an outstanding job of making sure I was satisfied with the results. The faucet manufacturer failed to box all the parts. Vern's came back again to finish the job after I ordered the missing part. They finished the job with no additional charges. Very professional company to deal with!
Liam fixed a long-standing problem with a toilet replacement. He had the knowledge, expertise, and patience to complete the job successfully, repairing problems created by the initial installation years earlier. It was obvious that the earlier install was by a wannabe handyman trying out plumbing. Now, no problems and even requested estimates for two future jobs that I know are needed. Excellent service from Vern’s Plumbing!
We highly recommend Vern's Plumbing. Jessica was very friendly and professional when scheduling. Chris and his assistant were also friendly and professional. They arrived on the early end of the scheduled time frame and worked diligently to complete the job. Vern's pricing is fair, I don't feel they're out to take advantage of anybody, they're quick to respond, they do quality work, and the people are a pleasure. If that is what you want in a plumbing company, then you should definitely call them for your plumbing needs. We have dealt with several companies in the past three years for home improvements and repairs and have realized it's hard to find a company that checks all these boxes anymore. We appreciate that Vern's does!
Called their office at around 4 o’clock expecting to schedule an appointment for the next day. The nice lady who answered the phone said let me check and see what we can do. She called back in a few minutes and said her tech could be own his way. I got home and he was waiting for me. Chris looked at my hot water heater and told me he could have it done by 7:30 tonight. He gave me an estimate immediately which I thought was a fair price. Another tech showed up with the tank and they went to work. They were very professional and knowledgeable about the heater and other questions I had concerning our issue. Would highly recommend them. Nothing but pleased with my experience.
Vern's was very prompt in scheduling my appointment. Showed up on time. Very honest and reasonable pricing. Explained all they were doing. Can't say enough about the company and our service tech Bill. Highly recommend this company.
I contacted Vern's because I had a drainage system for 3 downspouts that runs under my driveway that was backing up and overflowing onto the driveway. They gave me a quote for power jetting the pipe and them putting a camera down it to verify it was clean. It turned out the pipe under the driveway was full of shingle grit and sludge (house built 20 years ago). They jet washed it and then attempted to put the camera in. The camera was too big to navigate the turns in the pipe. They then came back with a different camera that would fit the pipe and succeeded in shooting it to verify it was open. They had agreed to reclean the system if it proved to still be blocked at no added cost. They are very professional, responsive, friendly and explain everything they are doing as they go. I wouldn't use any other company for a problem that required investigation and testing to determine the cause.
Outstanding service. Chris was great. Explained the full process in detail and then knocked it out!!Huge thank you to Jessica for making this happen today. She is to be commended. I can be a jerk sometimes.Highly recommend Vern's!!!! ✌️😎
We had a problem with our water heater on a Saturday evening and Chris Wilson came by from Vern's to help us out. Chris was exceptional and intelligent and he guided us through what the problem was. He told us that he would be back the next day to replace our water heater. I definitely recommend this service for anyone who is looking for good quality work and prompt service.
We first called Vern's Plumbing a year or so ago to replace our water heater. It was a pleasant experience and we were impressed by the Bill, the technician and their prices were fair. When our bath tub faucet started leaking we called them again. From speaking with Reese in the office to schedule the appointment; to Chris, the technician that repaired our leaking faucet is was pleasure. Chris was friendly and very knowledgeable. We appreciate the professionalism and kindness of Vern's Plumbing. We will never call any other plumbing company but Vern's. We highly recommend them!
Recently had an issue with my well pump not working. Tried to get resolved with home warranty company without success. I called a local, well recognized plumbing company that wanted to charge me $5000-$8000 for a new well pump and pressure tank. A friend recommended Vern’s. Matt contacted me immediately and was at my house in an hour. Super professional and personable. He diagnosed the issue, and saved me thousands of dollars by properly diagnosing the issue and not trying to sell me something I did not need. They have won a customer for life. Can’t say enough good about Vern’s Plumbing and Matt for his help. Thank you!
Very satisfied with Vern’s Plumbing. I called to schedule a visit on a Wednesday and they were available next day. Liam came out and checked out the hot water heater and offered ways to keep it maintained. Also suggested other items that could be replaced when he was doing the walk-through. Liam also fixed the kitchen sink faucet that would not sit tight to the sink. Will certainly use them again for anytime plumbing!
Great experience with Verns. Liam the technician arrived on time, and was able to fix our leaky toilet in under an hour. He was professional, polite, and explained the process every step of the way. He even gave us a few tips to prevent further issues down the road. I highly recommend Verns, and ask for Liam!
They are all very nice at this company and so, easy to work with. They came early and worked on my drain, and thought the repair was complete but didn’t test using my washer. The next day I used the washer and it showed the repair wasn’t complete. So I called them back, they were nice about it, and finished the repair on the 2nd trip. No worries. I’m keeping their contact info for future use.
Tech Chris was knowledgeable, efficient and very pleasant. He explained things during the process and completed the installation smoothly. Works great now!Thanks to Vern’s for another fine experience. You’re always our go-to company for plumbing needs.
Excellent service! Bill Harper arrived on time, was very thorough, professional, and kept me apprised of every step of the replacement of my gas lines outside even with a couple of issues that occurred. He came out the same day called this week when I had an issue with the pilot light. Bill is a true asset to your company! I would highly recommend him and his team! You will not regret it!
Vern's plumbing is absolutely outstanding! I had an issue with my tankless water heater and they showed up earlier ready to go. Their technician (Chris) was extremely knowledgeable and professional. He was able to diagnose the problem right away and had the hot water running in about an hour. Great service, I can't say enough positive things about this company and its employees. I highly recommend them. Thanks again!
We contacted this plumber from our church bulletin as we thought they would be a reputable, honest company. We needed an exterior faucet replaced and their estimate was over $600. I asked what the hourly rate was and he said $400 but due to the need to access from the interior wall, they would need to quote a higher rate. He (also an assistant) spent a great deal of time explaining the work and seemed pleasant and knowledgeable. I returned to work doing laundry and chores on the 3rd floor. I could feel the vibration against the wall as they were cutting the pipe. I returned to the basement to see how things were going and offered everyone a drink. I went to deliver something to my neighbor and received a call from their office. When I returned they explained there was a leak in the pipe and water was coming down from the ceiling. They said it was not their fault and that the leak was probably already there. I said there was no leak as water marks would have appeared at the recessed light and that their repairs caused the leak from all the cutting and vibrations. They said a leak should not occur due to our work. They offered to find the leak and make the repairs at my cost. I asked to speak to the owner. After considerable time, I spoke to their scheduler, who said she was a co-owner. I asked for them to take responsibility and to submit through their insurance for the repairs needed. They refused to accept responsibility and directed their technicians to pack up and leave. The technicians removed the spigot they just installed and left a huge hole in the ceiling and exterior wall (see attached photos). They did not charge for any service but I'm left in a worse condition than when they arrived. Although I typically support small businesses and use them regularly, I'm sorry to say that I would not recommend this company nor use them in the future.
I called Verns Plumbing on Friday afternoon Holiday weekend. They were here in 30 min. fixed our kitchen faucet leak. Extremely knowledgeable, friendly, great service reasonable charge. Would definitely recysnd will be using them in the future for some up coming projects we have.
I contacted the company and they were able to send some out the same day, doesn’t happen often. First time using the company. Nathan is very professional. He took the time to explain to me and show me what caused the issue. Gave me an estimate on the spot. Completed the job and cleaned up. Even offered to recommended another company to do some repairs outside the scope of the service they offered!
Liam was great. He obviously knew his stuff and could tell me what the plumbing issue was in simple, clear language, and discussed my options with me. He was clear about what absolutely needed to be done that day, and what were issues that either weren't important or could wait a bit. Really enjoyed working with Liam and the other staff at Vern's Plumbing--I just moved to this area and now I feel that I found my plumber!
I highly recommend this plumbing company. I called yesterday, they arrived today and completed the work today. Liam the plumber tech was extremely knowledgeable, professional and provided 5 star service. Their quality is worth more that what they charge even though I hope they don’t increase the price.5 stars all day!
The technician Liam is the best. He explained the problem in a way I could understand, and brought to my attention how serious the situation could have been and he tightened some bolts free of charge for the safety of my children and I. I would definitely recommend this company to anyone.
Chris came over and was very professional and personable. He was able to efficiently help me with a couple different jobs and made sure to refer me to another company that could help me with a job they didn’t support. I would definitely use this company again for future plumbing needs. Thanks!
Very professional, efficient and friendly. I was very pleased with the service. Would definitely use them again and have already told some friends that if they need a plumbing service to contact Vern’s plumbing.
We recently had all the floors in our home redone, including the main floor powder room. The floor installers removed the toilet and pedestal sink to do their work. After seeking estimates from 3 plumbing services, I decided to use Verns. Liam and Brett came out to do the estimate and Liam returned to do the work the next day. While Verns estimate was more expensive than the other 2 services, I felt Liam had explained the work better, showed more confidence in his ability to complete the job and was just a better fit. On the day of, Liam completed the work professionally, cleanly and in a way that showed pride in his trade. He took extra care to protect our new floors and tackled the vanity I purchased to replace the pedestal with ease although it posed some challenges. He was personable and didn't mind me asking questions and watching him work. I have my plumber. I recommend Vern's, and whenever possible and available, I highly recommend Liam. The powder room looks amazing. Thank you Liam!
This is my second time using Vern’s Plumbing.Customer service is wonderful.My Technician is Chris W.He is very professional, knowledgeable and courteous.I will continue to use this company.Fauquier County residents please use this plumbing company.They communicate, give you fair pricing and have integrity.
I have used Vern’s several times since 2021. I feel their pricing is fair. Everyone is courteous and does a good job of explaining what repairs are needed and options if there are any for the given problem.
Recently I have used Verns plumbing several times. They are always very professional and honest! The repair on a shower unit leak was a little tricky. Leaked so we stopped using it and made an appointment with Verns to come out. Didn’t leak right away when Nate and Brett were here but they stayed, and really looked for what the problem was. Sealed a small area that may be the culprit, and let me know if it was not. They will come back out to fix it. I really appreciated how honest Nate is. That truly is everything!Water in my opinion is worse than fire!I will use Verns plumbing for all our plumbing needs! Nice to finally find a company that has integrity and honestyThankyou All
Vern's Plumbing came as a referral from our Hot Water Tank supplier and I am so grateful for it. We have hired other plumbing services but Vern's is hands down the most professional. I would gladly recommend hiring Vern's Plumbing and would go so far to recommend their service agreement. They understand how expensive it is to fix plumbing issues and truly respect the client. They kept us apprised through the whole process. We signed up for the Gold membership and couldn’t be happier
We found a leak yesterday for our water filter system. A technician was here within one hour. He came back today and installed a new system, which is much easier to access than the old one (we have a crawl space.) He was extremely efficient and very pleasant. Highly recommend.
We were beyond impressed with Matthew Willhelm and Nathan Knight of Vern’s Plumbing. We had a water heater that stopped working leaving us with cold showers. They responded quickly and did a expert repair for a very reasonable price. They are a family business and every person we interacted with from Jessica who took our call to Nathan and Matthew were professional, charming and top notch. We highly recommend them!
I’ve been looking for a plumber in the area I like and trust. I think I’ve found them! Liam was great. Very knowledgeable and thorough. Explained everything well. I look forward to working with them more.
Not only was the individual knowledgeable and fast, he went above and beyond by helping explain some of the water issues we were facing. We will be continuing our business with them (hopefully not soon of course...)
Chris and his helper were on time and very professional. They installed two toilets for me and I was very pleased with their work. Due to their work ethic and professionalism - I am having additional work done at the house. I would highly recommend this company for your plumbing needs.
We had a leak in a copper pipe coming from the well to our filtration system, we had been out of town so there was a size-able puddle when we found it. Vern’s quickly dispatched a serviceman to fix the problem. He took out the damaged pipe, replaced it and had everything back in quickly, efficiently and for a reasonable fee! Thank you for your prompt assistance in this matter!